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Parent Category: Field Service
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Microsoft Dynamics GP 2010 - Service Call Management Enhancements, Part 1
http://dynamicsgpblogster.blogspot.com/2010/02/microsoft-dynamics-gp-2010-service-call.html
As I prepare to do more work with the Field Service Series modules, I wanted to blog about a few of the enhancements to the Service Call Management module in the upcoming Microsoft Dynamics GP 2010. So let's get started.
1. Users now have the ability to automatically move service calls to history when the billing process is complete. I don't know about you, but this one is huge! I did not like the fact that this process had to be done as a routine in Service Call Management, but I guess now is a choice. To enable this feature, the Service Setup - Service window has been provided with a checkmark.
*Click image…
1. Users now have the ability to automatically move service calls to history when the billing process is complete. I don't know about you, but this one is huge! I did not like the fact that this process had to be done as a routine in Service Call Management, but I guess now is a choice. To enable this feature, the Service Setup - Service window has been provided with a checkmark.
*Click image…
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Feature of the Day: Kit Item Support in Field Service
http://blogs.msdn.com/gp/archive/2010/02/26/feature-of-the-day-kit-item-support-in-field-service.aspx
Kit Item Support in Field Service
Module: Service Call Management, Preventative Maintenance, Returns Management, Depot Management
Why this feature is cool!
While kit items have long been a staple in Inventory and SOP transactions, you’ve not been able to use them in the Field…
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Week 8: Do you Know? Series of the Week
http://blogs.msdn.com/gp/archive/2009/07/30/week-8-do-you-know-series-of-the-week.aspx
Weekly, the Dynamics GP team is posting a ‘Did you know?’ series. We give tips, tricks, and general comments around features and functions that already exist in Microsoft Dynamics GP.
Our challenge to you is…how much do you really know about Dynamics GP?
Our topic this…
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Field Service Anywhere OEM Discontinuation for Microsoft Dynamics GP
http://waqasb.blogspot.com/2010/01/field-service-anywhere-oem.html
Field Service Anywhere for Microsoft Dynamics GP (FSA) will no longer be offered by Microsoft and all associated SKUs will be removed from the Microsoft…
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More companies are leasing their Equipment in this economy
http://mbsguru.blogspot.com/2010/08/more-companies-are-leasing-their.html
Dynamics GP 2010 More “What’s New” in Field Service
http://msdynamicsgp.blogspot.com/2010/06/dynamics-gp-2010-more-whats-new-in.html?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+DynamicAccounting+%28Dynamic+Accounting%29
Over at DynamicsCare Amy Walsh looks at “What’s New” in Field Service. and some…
Dynamics GP Field Service as PSA Software Set to Save IT Service Company 624 Hours a Year
http://dynamicssmallbusiness.blogspot.com/2009/06/dynamics-gp-field-service-as-psa.html
We are implementing Dynamics GP Field Service as a PSA (Professional Services Automation) solution for our own IT service company. We reviewed ConnectWise, Autotask, TigerPaw & Dynamics GP with Field Service. We realized the only way to get a completely integrated system (sales, inventory, financials and service management) was with GP Field Service.
The previous system consisted of a web based time tracking system and ERP. There was no link between them so all invoices were retyped into ERP. Customer information needed to be cut and pasted into the time tracking/service request system from the ERP. A Outlook appointment needed to be manually entered. So the service manager spent quite a bit of time flipping between ERP, Time tracking system and Outlook for a new service request. The whole service request entry time was approx. 5 minutes.
With Dynamics GP Field Service and a GP Field Service tech module the process has been…
The previous system consisted of a web based time tracking system and ERP. There was no link between them so all invoices were retyped into ERP. Customer information needed to be cut and pasted into the time tracking/service request system from the ERP. A Outlook appointment needed to be manually entered. So the service manager spent quite a bit of time flipping between ERP, Time tracking system and Outlook for a new service request. The whole service request entry time was approx. 5 minutes.
With Dynamics GP Field Service and a GP Field Service tech module the process has been…
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Dynamics GP 2010: What’s New in Field Service Call Management
http://msdynamicsgp.blogspot.com/2010/05/dynamics-gp-2010-whats-new-in-field.html
Dynamics GP 2010: Kit Item Support in Field Service
http://msdynamicsgp.blogspot.com/2010/03/dynamics-gp-2010-kit-item-support-in.html
Inside Microsoft Dynamics GP takes a look at Kit item support in Field Service, new in GP…
Announcement: Field Service Anywhere for Microsoft Dynamics GP OEM Discontinuation
http://blogs.msdn.com/gp/archive/2010/01/12/announcement-field-service-anywhere-for-microsoft-dynamics-gp-oem-discontinuation.aspx
On January 1, 2010, Microsoft and I.B.I.S., Inc. have agreed to discontinue their OEM relationship in regards to Field Service Anywhere (FSA) for Microsoft Dynamics GP.
You may ask, “What is Field Service Anywhere?” FSA is the mobile application for technicians using Microsoft Dynamics™ GP Field Service…
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Microsoft Dynamics GP 2010 - Service Call Management Enhancements, Part 2
http://dynamicsgpblogster.blogspot.com/2010/02/microsoft-dynamics-gp-2010-service-call_16.html
You had a chance to review the first set of enhancements in my Part 1 article. Now we will review a second set of features to conclude the Microsoft Dynamics GP 2010 Service Call Management enhancements series.
Generate payables vouchers for subcontractor charges
You can automatically generate vouchers in Payables Management for subcontractor labor, expenses, or additional charges. The vouchers are created during service call billing. To enable this feature, you must specify a Vendor ID for each subcontractor technician. You also can designate subcontractor service types.
Post labor information to U.S. Payroll
You can now post labor information from Field Service to U.S. Payroll. New setup options, Payroll Integration and Post to Payroll, are added to the Service Setup window. When these options are activated, Field Service integrates to U.S. Payroll for labor or indirect labor. Payroll transactions can be based on the information that is…
Generate payables vouchers for subcontractor charges
You can automatically generate vouchers in Payables Management for subcontractor labor, expenses, or additional charges. The vouchers are created during service call billing. To enable this feature, you must specify a Vendor ID for each subcontractor technician. You also can designate subcontractor service types.
Post labor information to U.S. Payroll
You can now post labor information from Field Service to U.S. Payroll. New setup options, Payroll Integration and Post to Payroll, are added to the Service Setup window. When these options are activated, Field Service integrates to U.S. Payroll for labor or indirect labor. Payroll transactions can be based on the information that is…
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GP 2010 Service Call Management Part 2
http://msdynamicsgp.blogspot.com/2010/02/gp-2010-service-call-management-part-2.html
Mariano is back with more of his look at Service Call Management enhancements coming GP…
GP 2010 Service Call Management
http://msdynamicsgp.blogspot.com/2010/02/gp-2010-service-call-management.html
Mariano Gomez has a great look at Service Call Management improvements in the Field Service…
GP 2010 Service Call Enhancements
http://msdynamicsgp.blogspot.com/2010/02/gp-2010-service-call-enhancements.html
Vaidy Mohan has a new post up looking at Service Call enhancements in Dynamics GP 2010. I…
Field Service Anywhere - Setting the Record Straight
http://msdynamicsgp.blogspot.com/2010/01/field-service-anywhere-setting-record.html
A recent MSDynamicsWorld headline notes that Field Service Anywhere is being discontinued. This couldn't be farther from the truth. In the actual article they get it right, Field Service Anywhere for Dynamics GP is simply returning to I.B.I.S. branding after being sold under…
Field Service Anywhere Update
http://msdynamicsgp.blogspot.com/2010/01/field-service-anywhere-update.html
Waqas Butt has coverage of the Microsoft's decision to discontinue it's OEM arrangement for Field Service Anywhere. I thought I would take a minute to address this to avoid any confusion. I work for I.B.I.S. but this is a personal blog and a personal opinion.
First of all, Microsoft had previously been selling Field Service…
First of all, Microsoft had previously been selling Field Service…
Do You Know...Preferred Service Times in Field Service?
http://msdynamicsgp.blogspot.com/2009/08/do-you-knowpreferred-service-times-in.html
Dynamics GP 2010 More “What’s New” in Field Service
http://msdynamicsgp.blogspot.com/2010/06/dynamics-gp-2010-more-whats-new-in.html
Over at DynamicsCare Amy Walsh looks at “What’s New” in Field Service. and some…
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Field Service Anywhere Cost Benefit
http://msdynamicsgp.blogspot.com/2008/12/field-service-anywhere-cost-benefit.html
Over on the I.B.I.S. Products Blog, Jack Sowers takes a look at the cost benefits of Field…
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Field Service Anywhere Devices
http://msdynamicsgp.blogspot.com/2008/10/field-service-anywhere-devices.html
Jack Sowers has a great overview of portable device specs for the Field Service Anywhere offering for…
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