Home » Listing Details
Top Websites
  1. Dynamics GP Help
    Over 6200 resources listed.
  2. Mark Polino's DynamicAccounting.net
    Over 5100 resources listed.
  3. Rose Business Solutions Blog New
    Over 2200 resources listed.
  4. Developing for Dynamics GP - By David Musgrave and the MS GP Dev Support Team
    Over 1100 resources listed.
  5. Mariano Gomez at The Dynamics GP Blogster
    Over 1000 resources listed.
  6. Microsoft Dynamics Partner Community Blog
    Over 900 resources listed.
  7. Christina Phillips, Steve Endow & Lorren Zemke at Dynamics GP Land
    Over 700 resources listed.
  8. Mohammad Daoud's Dynamics GP Blog
    Over 600 resources listed.
  9. Vaidy Mohan at Dynamics GP - Learn & Discuss
    Over 500 resources listed.
  10. Inside Microsoft Dynamics GP Official Blog
    Over 500 resources listed.
  11. eOne Business Solutions Blog
    Over 400 resources listed.
  12. About Dynamics, Development and Life
    Over 300 resources listed.
  13. Frank Hamelly at GP2theMax
    Over 300 resources listed.
  14. Dynamics CPM
    Over 300 resources listed.
  15. BKD Dynamics GP Insights Blog
    Over 200 resources listed.
  16. Leslie Vail at Dynamics Confessor Blogspot
    Over 200 resources listed.
  17. Victoria Yudin's Dynamics GP Website
    Over 200 resources listed.
    Victoria Yudin
  18. Janakiram M.P. at DynamicsBlogger
    Over 100 resources listed.
  19. VS Tools Forum
    Over 100 resources listed.
    Your Resource for Visual Studio Tools for Dynamics GP
  20. Inside Microsoft Dynamics GP Official Blog
    Over 100 resources listed.
  21. US Dynamics GP Field Team Blog
    Over 100 resources listed.
  22. Catherine Eibner MBS Developer Evangelist
    Over 100 resources listed.
  23. Sivakumar Venkataraman at Interesting Findings & Knowledge Sharing
    Over 100 resources listed.
  24. Dynamics Small Business
    Over 100 resources listed.
  25. Belinda, The GP CSI
    Over 100 resources listed.

ID:8487
Title:Bad Client! Bad, Bad Client!
URL:http://thedeathofreason.wordpress.com/2009/08/26/what-to-do-when-you-have-an-incorigble-client/
Description:

In a previous post, I came down hard on consultants who hide behind the phrase “I did my job” when, at the end of the day, we have a seriously damaged client relationship.  But, in that post, I ignored one precious and important fact of life:

Some people are assholes.  And some of them are your clients.

We all know the signs and behaviors. They never do anything wrong; its always your fault.  They never deliver anything of poor quality; you just didn’t explain it right. They are never late on deadlines; you just weren’t clear on when you needed it.  They don’t think your training was worth anything, but they didn’t pay attention in class.  They second guess every recommendation you make,  but never have any useful input.  The cancel meetings at the last minute, but won’t sign the change request to approve the cost overruns that causes.  They sign a contract with you, but then don’t abide by the terms.  They always want something for free.  They don’t pay bills on time, abuse you and your staff and generally make your work life a misery.

Well, here’s how you fix that problem:

Fire them. 

That’s right, fire them.  This is about the only time you’ll see me give advice that doesn’t entail some degree of “the consultant needs to up their game and do better”.  You can’t fix these people.  They have some kind of deep rooted need to make you feel like crap and, if you drill down on it, they probably do it to everyone else they work with.  Most likely, they have empty and lonely lives and leave work only to be greeted by a houseful of neurotic, asthmatic cats.  But, whatever the cause, you can’t fix them and life is too short to continue working with them NO MATTER what they generate in revenue.

So, give yourself a break, get rid of them, and spend your newly free, relaxing time finding someone who really gets the value you provide and who will be a good partner.


Posted in Managing Clients, Managing the Business Tagged: Fire the Client; Bad Clients
Category:MANAGEMENT/CONSULTING
Link Owner:
Date Added:June 17, 2010 02:07:08 AM
Number Hits:0
RatingsAverage rating: (0 votes)
Reviews

No Reviews Yet.

 
GPWindow.com

Thank you for your support for GPWindow. It helps us cover part of the hosting costs for GPWindow.