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Title:gptip42day - Sales Order/Invoicing Message

Have you ever seen the following message when entering an Invoice or Sales Order document?

* click image to enlarge

What is it, why does it appear, and how do you get rid of it?

This message appears because both the GP Invoicing module and Sales Order Processing modules are registered in your GP installation.  Companies who don't use the SOP module need a way to invoice customers.  The Invoicing module gives them that capability.  However, companies using the SOP module do not need the Invoicing module, so GP provides a warning stating that both modules are registered and that you should use one or the other module for your invoicing because the two modules don't share information - i.e., they use different invoice numbering sequences, you can't look up an SOP document in Invoice Inquiry and vice versa, etc. 

It would make sense for the Invoicing module to be automatically disabled if SOP is registered but such is not the case.

Therefore, GP provides a utility to eliminate the warning message when opening either the Sales Transaction Entry window, the Invoice Entry window, or both.

Your GP administrator can login to GP Utilities and process these instructions -

* click image to enlarge

Clicking the 'Process' button opens this window -

* click image to enlarge

Here, you can choose to have the warning appear when the Sales Transaction Entry window is opened, when the Invoice Entry window is opened, both, or neither.  I recommend removing the message in SOP but leaving it in Invoicing to help insure that users enter their SOP transactions in the SOP window.

Of course, you could always take another approach and remove security access to the Invoicing windows altogether, thereby eliminating the chance that a user will mistakenly use them.

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Date Added:June 17, 2010 05:09:02 AM
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